Privacy Policy
Effective Date
May 11, 2026
Introduction
Family Health Organization LLC (“FHorg,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you use our mobile applications, websites, and related services.
By using our applications or website, you agree to the practices described in this Privacy Policy.
Important Privacy Principles
- Users may access basic app features without creating an account whenever account registration is not required for the core functionality of the app.
- We collect only the minimum information necessary to provide app services.
- Personal information that is not essential to core app functionality is optional.
- Users may request deletion of their accounts and personal data at any time.
Applications Covered by This Policy
This Privacy Policy applies to applications and services developed or operated by Family Health Organization LLC, including but not limited to:
- Skiing Mate
- Family Health Organization applications
- Other related mobile or web services operated by FHorg
Certain apps, such as simple game applications including Tic Tac Go and Fishing Friends, may not collect any personal data.
Access Without Registration
Users may browse and access non-account-based features of our apps without creating an account.
Account registration is only required for features that depend on personalized services, including:
- Creating a public user profile
- Matching with skiing or snowboarding companions
- Messaging or communication features
- Saving preferences across devices
- Personalized safety and verification features
Information We Collect
Information You Provide Voluntarily
When you choose to create an account or use optional features, we may collect:
- Name
- Email address
- Phone number
- Username and password
- Profile preferences
- Photos or profile content voluntarily uploaded by the user
Optional Information
The following information is optional and is not required to use the basic features of the app:
- Date of birth
- Gender
- Demographic preferences
- Interests and recreational preferences
Date of birth information, when voluntarily provided, may be used for age verification, safety features, or improving user matching services.
Information Collected Automatically
We may automatically collect limited technical information including:
- Device type
- Operating system version
- App version
- Crash logs
- Anonymous analytics data
- IP address
- Approximate location data (only when permission is granted)
This information helps improve app stability, security, and performance.
How We Use Your Information
We use collected information only for legitimate operational purposes, including:
- Providing app functionality
- Creating and managing user accounts
- Enabling user matching and communication features
- Improving app performance and user experience
- Providing customer support
- Preventing fraud, abuse, or unauthorized access
- Sending important service-related notifications
We do not sell personal information to third parties.
Optional Permissions
Certain app features may request optional permissions, including:
- Location access for nearby matching features
- Camera or photo library access for profile images
- Notifications for alerts and communications
Users may decline these permissions and continue using non-dependent app features.
Data Sharing
We may share limited information only under the following circumstances:
- With service providers who assist in operating the app
- To comply with legal obligations
- To protect the safety, rights, or property of users or the public
- With user consent
We do not sell or rent personal information to advertisers or third parties.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect user information against unauthorized access, disclosure, or misuse.
However, no method of electronic storage or internet transmission is completely secure, and absolute security cannot be guaranteed.
Account Deletion & Data Removal
Users may request deletion of their account and associated personal information at any time.
How to Delete Your Account
Users may:
- Delete their account directly within the app under:
Settings → Delete Account
OR
- Contact us at:
info@fhorg.com
What Happens After Deletion
Upon account deletion request:
- Personal identifiers are removed from active databases within 30 days
- User profiles become inaccessible
- Stored personal information is permanently deleted unless retention is required by law or security obligations
Anonymous analytics data that cannot identify users may be retained for operational purposes.
Data Retention
We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
Non-essential information may be deleted upon user request.
Children’s Privacy
Our services are not directed toward children under 13 years of age unless specifically stated otherwise.
We do not knowingly collect personal information from children under 13 without appropriate parental consent.
Cookies & Website Technologies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Analyze traffic and usage trends
- Personalize user experience
Users may disable cookies through browser settings, though some website features may not function properly.
Third-Party Links
Our website or applications may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party services.
Users should review the privacy policies of external websites independently.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updated versions will be posted within the app or on our website with a revised effective date.
Continued use of the services after updates constitutes acceptance of the revised policy.
Contact Information
If you have questions regarding this Privacy Policy or your personal information, please contact:
Family Health Organization LLC
Email: info@fhorg.com
Terms of Use
By using our website or applications, users agree to comply with all applicable laws and regulations. The content and services are provided for informational and service purposes only and may be updated without notice.
Unauthorized reproduction, misuse, or interference with the services may result in suspension of access or legal action where applicable.
Use of the website and applications is governed by the laws of the United States of America.