Memory Recall

Last Updated: June 1, 2026

[TeleHealth Group LLC/MyMD or “We”] operates the Memory Recall mobile application (the “Service”). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data solely to provide and improve the flow and functionality of the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information Collection and Use

For a seamless user experience and core functionality, we require you to provide us with certain personally identifiable information during account registration.

Types of Data Collected

Registration Data: This may include your email address, username, name, and account password or authentication tokens.

Purpose: This data is collected strictly for account creation, secure user authentication, and maintaining user session flows within the application. We do not use this data for marketing purposes, nor do we sell or share it with third parties.

2. Data Retention Policy

We take data minimization seriously. We retain your user registration data only for as long as your account remains active or as required to provide you with the core functionality of the application.

If your account remains completely inactive for a continuous period of 24 months, all associated user registration data will be automatically and permanently purged from our databases, unless a longer retention period is required to comply with legal obligations.

3. Data Deletion Rights & Procedures

You have full control over your personal data. You have the right to request the permanent deletion of your account and all associated registration data at any time.

You can exercise these rights through the following methods:

In-App Deletion: You can delete your account directly inside the app by navigating to [Settings > Account > Delete Account] (Note: Update this text to match your actual in-app layout). This action is immediate and irreversible.

Manual Deletion Request: You can request that we delete your data manually by contacting our support team at support@fhorg.com. Upon receiving your email, we will verify your identity and permanently purge all your registration records from our production servers within 7 business days.

4. Security of Data

The security of your data is important to us. We implement industry-standard administrative and technical security measures (such as HTTPS encryption for data in transit) to protect your registration data from unauthorized access, alteration, or disclosure. However, please remember that no method of transmission over the internet or method of electronic storage is 100% secure.

5. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: support@fhorg.com

By visiting our website: https://fhorg.com/memory-recall

[Memory Recall Health: Privacy Policy & Medical Disclaimer]

Last Updated: May 1, 2026

1. Introduction

Welcome to Memory Recall Health, operated by Telehealth Group LLC. We are committed to protecting your privacy and ensuring a secure experience as you use our cognitive wellness tools. This policy explains how we handle your information and the limitations of our services.

2. Data Collection

We collect minimal information necessary to provide and improve our services:

User Identity: Your name and email address are used to personalize your experience (e.g., in the Wellness Concierge) and to manage your account.
Cognitive Assessments: Scores and data generated from the “Memory Coach” and assessment tools are stored locally on your device or securely in our database to allow you to generate “Clinical Reports.”
Usage Information: We may collect anonymous data on how the app is used (e.g., feature frequency) to help us improve the interface and features.

3. Data Security

We implement industry-standard security measures to protect your data:

Encryption: All data transmitted between the app and our servers is encrypted via SSL/TLS.
Storage: Personal health-related data is stored using secure, encrypted databases.
Sharing: We do not sell your personal data to third parties. Data is only shared with your explicit consent (e.g., when you choose to email a Clinical Report to your provider).

4. Medical Disclaimer (IMPORTANT)

Memory Recall Health is an educational and wellness tool, NOT a medical device.

No Medical Advice: The content, AI concierge responses, and assessment results provided by this app are for informational and educational purposes only. They do not constitute medical advice, diagnosis, or treatment.
Consult a Professional: Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read or experienced within this app.
Not for Emergencies: If you think you may have a medical emergency, call your doctor or emergency services immediately.

5. Third-Party Services

Our app may integrate with third-party services for specific features:

Stripe: Used for secure donation processing. Stripe handles your payment information according to their own privacy policy.
Research Databases: The Wellness Concierge provides links to external sources like PubMed, CDC, and NIH. We are not responsible for the content or privacy practices of these external sites.

6. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

7. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email:
Website: fhorg.com

Unlock the power of your mind with Memory Recall Health.

Memory Recall Health is your personal companion for cognitive wellness and brain health management. Designed with both users and healthcare providers in mind, our app provides a comprehensive suite of tools to monitor, stimulate, and support your mental well-being.

Key Features:

🤖 Wellness Concierge: Chat with our AI-powered concierge to get instant answers to your brain health questions, backed by literature from the CDC, NIH, and leading neurological research.

🧩 Memory Coach: Challenge yourself with a daily series of AI-generated mental puzzles designed to keep your mind sharp and engaged.

📚 Brain Health Library: Access an extensive library of educational resources and activities focused on maintaining a healthy, active brain.

📊 Clinical Reporting: Generate professional PDF assessment reports on the fly. Seamlessly share your progress with your healthcare provider via secure email to ensure you’re on the right track.

🔍 Provider Search: Find specialized care near you with our built-in provider search, filtered by ZIP code.

Privacy First: Your data security is our priority. We are committed to protecting your privacy while providing you with the tools you need for a healthier mind.

Disclaimer: Memory Recall Health is an educational and wellness tool. It is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.